Wise Law
A LIMITED LIABILITY CORPORATION
Woman-owned boutique law firm focusing on consumer & employment class actions and arbitrations.
Current Consumer and Employment Investigations and Actions
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RED ROBIN
On September 10, 2025, Wise Law LLC filed a collective and class action lawsuit against Red Robin.
Were you a salaried employee at Red Robin (or another employer) and denied overtime pay, despite spending the large majority of your time on non-managerial, physical labor tasks?
Were you a salaried or hourly employee and denied tips / gratuities or reimbursement for employee expenses?
If so, please click the form below to request a Free Case Evaluation.
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RENTAL CAR FEES
Wise Law LLC is investigating rental car companies that charge their customers unfair and deceptive fees for things like: cleaning fees and alleged damage to vehicles.
Did Budget, Avis, Hertz, or another rental car company charge you an unfair or deceptive fee, including cleaning or damage fees?
If so, please click the form below to request a Free Case Evaluation.
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CELL PHONE, TV, & INTERNET PROVIDERS
Wise Law LLC is investigating unfair and deceptive practices by cell phone, landline, television, and internet providers.
Did AT&T, Verizon, DirectTV, or another company charge you more than quoted?
Were you promised you services you did not receive?
Were you told you would get a refund or rebate, but you did not?
Click the form below to request a Free Case Evaluation.
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AUTOMATIC RENEWALS: MEMBERSHIP OR SUBCRIPTION FEES
Wise Law LLC is investigating unfair and deceptive practices around automatic contract renewals.
Were you not aware you agreed to an automatic renewal?
Were you not provided clear cancellation procedures? Was harder to cancel than it was to sign up?
If so, please click the form below to request a Free Case Evaluation.
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INSTACART+ ANNUAL SUBSCRIPTION FEE
Wise Law LLC is investigating Instacart enrolling consumers in their Instacart+ annual membership plan and charging them an annual subscription fee without their express knowledge and consent.
If this happened to you, please click the form below to request a Free Case Evaluation.
Wise Law represents consumers and employees in class actions and in individual or mass arbitration.
We focus on straightforward guidance and persistent advocacy.
What We Do
Wise Law is a small boutique law firm that prides itself on personal attention and zealous advocacy. We only represent consumers and employees - often against large, nationwide corporations.
We have been successfully holding corporations accountable for unfair and deceptive practices against individual consumers since 2022.
About Us
Attorney Diana E. Wise has over fifteen years of legal experience, including extensive experience in labor and employment & consumer advocacy. Attorney Wise now represents consumers and employees in class and collective actions, as well as individual and mass arbitrations.
Attorney Diana E. Wise is licensed in Illinois, but has a nationwide arbitration practice. Attorney Wise is also admitted in the Southern District of Illinois and the District of Colorado.
Case Evaluation Inquiry
Were you the victim of an unfair and deceptive practice by a business?
Use our Consumer Inquiry Form to request a Free Case Evaluation
If you have ever experienced:
Unpaid Overtime * Withheld Tips * Missed Breaks and Meals Unreimbursed Employee Expenses * Tip Pooling Violations
Use our Employment Inquiry Form to request a Free Case Evaluation
FAQs
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Disputes between consumers/employees and businesses that are arbitrated are resolved by an independent neutral arbitrator rather than in court. Most consumer arbitrations occur because a pre-dispute arbitration clause is "hidden" in a business’s terms and conditions. Most employment arbitrations occur because an employee signs an arbitration agreement as a condition of initial or continued employment.
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When a person/organization's actions or practices harm many people in the same way, a class action can be filed in court by one or more people (the "named plaintiffs") who seek to represent all those who were harmed. Led by named plaintiffs, those people form a "class" of harmed people. A class action prevents the filing of hundreds or thousands of individual lawsuits regarding the same unlawful conduct, which would burden the judicial system.
Named plaintiffs are commonly awarded "incentive awards," an additional amount of compensation for representing the class of harmed people (ie: compensation for the named plaintiff’s time and expenses in service to the class).